Parking is free for Parents of babies on the neonatal Unit – please ask on the unit for details how to obtain free parking.
We are on the first floor of the hospital opposite ward F12.
The neonatal unit at West Suffolk Hospital provides care for sick and preterm infants from 30 weeks gestation onwards. Babies come to us for a variety of reasons and stay with us for varying lengths of time ranging from a few hours to a few weeks.
We have 12 cots in total which can be used for babies requiring short term intensive care, high dependency care and special care depending on the needs of the individual baby. Staff on the unit work hard to keep parents as much involved as possible in their baby’s care and to deliver high quality, safe and effective family centred care.
Parents and siblings may visit their baby at any time of the day or night on the neonatal unit.
Other family and friends are restricted to 2.30pm – 4.00pm and 7.00pm – 8.00pm. Visitors should be accompanied by the baby’s parents, restricted to only two per baby please. No other children under 15 are permitted onto the unit. Any queries regarding visiting can be answered by the nurse in charge.
We ask that for the comfort and privacy of our babies and families that mobile phones and other electronic devices are kept in silent mode whilst on the unit.
Premature and sick babies are particularly vulnerable to infection, therefore it is essential that all visitors to the unit wash their hands before entering and before handling a baby. It is also important that you inform us if you or any member of your family is unwell in any way.
The West Suffolk Hospital has a dedicated children’s inpatient ward and Children’s Assessment Unit (CAU) on the Rainbow ward. The Rainbow children’s outpatients service has blood testing facilities. Children’s care is linked to and jointly planned with health, education, social care and external agencies.
We offer numerous specialities for children including:
We have strong connections with other specialist children’s units such as Addenbrooke’s and the Norfolk and Norwich University hospitals.
There is a restaurant located on the ground floor called the Courtyard Cafe, you will also find a W H Smith, ATM and payphone
On the first floor there is a restaurant called Time Out
The Neonatal Lead Nurse is
The Neonatal Lead Clinicians are
The Paediatric Critical Care Lead Nurses are
The Paediatric Critical Care Lead Clinician is
The Surgery in Children Lead Nurse is
The Surgery in Children Lead Clinician is